Shipping & Sales Tax
Shipping anywhere in Canada and to the Continental U.S. is a flat rate of $10.00. FREE SHIPPING on all orders over $125 (before taxes). Preshrunk charges GST and applicable PST/HST for merchandise ordered on this website.
Items are shipped from Calgary, Alberta via Canada Post Regular Parcel Post or USPS.
Regular Parcel delivery for Canadian orders is on average 2 days (local), 5 days (regional), 9 days (national). For all US orders, please allow 5-10 business days.
About Pre-Owned Items
Our pre-owned items will either be in "like new" condition or will show minor signs of wear. We cannot guarantee 100% garment perfection. We inspect each garment very carefully and note any noticeable flaws in the description and reveal them through photos. All items are described to the best of our ability and we try to stress any possible defects even if they are minor. Colour variations can occur due to differences in reproductions and monitor settings. Please contact us if you have any questions. We will provide you with more photos upon request, to help you make your final decision. We recommend that our customers wash or dry clean all clothing before wear.
Local Order Pick-Up
If you are located in Calgary and would like to pick up your order, please enter promo code LOCALYYC at check out for free shipping. You may pick up your order from our warehouse location at 3615 Manchester Road SE on Saturdays between 11 a.m. and 3 p.m. or contact us to arrange a pick-up time.
If you are using a promo code, but have spent over $125 (before taxes) and qualify for free shipping, then please proceed with your order. All applicable shipping charges will be refunded when we process your order.
NOTE: We ship items several times a week. All orders include delivery confirmation and tracking. We are not responsible for lost or stolen packages or packages delayed by the postal service.
All items are NON-REFUNDABLE. If your item is misrepresented, please contact us and we will make all efforts to resolve the issue.
We guarantee the authenticity of every item we sell or we will refund you 100% including original and return shipping costs. We do not sell reproductions. We take the time to thoroughly inspect each item for authenticity. If you are unsure or have any questions about an item, please e-mail us prior to your purchase.